Shipping & Returns

Free Shipping

Your order will be delivered via DHL or FEDEX to your home within 4-10 business days.

We ensure the careful handling and safe delivery of our furniture, fragile and bulky items.

Returns & exchanges

Available Rugs

We want you to be happy with your purchase! You can return or exchange your items within 3 days of receiving the order for a full refund on the merchandise cost.

Note :

  • We do not refund original shipping charges.
  • If your item was sent via freight, you will be responsible for the return shipping charges.

Custom Rugs:

  • We don't accept return for pre-order Rugs.
  •  Variation and imperfection in weave, fiber size, color, shad and overall rug size (up to 5% in length and width) and (up to 10% in the colors ) are normal characteristics and are not considered a manufacturing defect as we are working Handmade and we don't use any Machine

 Customs and import taxes:

  • Customs duties depending upon receiving countries. In the case of the USA, there is a free trade agreement with Morocco.
  • Buyers are responsible for any customs and import taxes that may apply.

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